Privacy Policy
Overview
Yuno is committed to safeguarding your privacy and protecting your data. The purpose
of this document is to clarify which information is collected from users of our websites
and respective services, as well as how this data is used.
1. WHAT DO I NEED TO KNOW TO UNDERSTAND THIS POLICY?
For the purposes of this Policy, the following definitions, when appearing with their initial
letter capitalized, have the meanings indicated below:
a) “Personal Data”: refers to any and all information related to an identified or
identifiable natural person, obtained through online or offline means, including
identifying numbers, location data, electronic identifiers, sensitive data, or any data
that, when combined with other information, is capable of identifying a natural person,
making them identifiable, or individualizing them.
b) “Data Subject”: refers to the natural person to whom the Processed Personal Data
relates. In the context of this policy, it may be the visitors of our websites, a legal
representative of a legal entity, or end customers of Yuno, depending on the specific
case.
c) “Processing”: refers to any operation performed with Personal Data, including
collection, production, reception, classification, use, access, reproduction,
transmission, distribution, processing, archiving, storage, deletion, evaluation, or
control of information, modification, communication, transfer, dissemination, or
extraction.
d) “Applicable Local Legislation”: refers to any legislation applicable to the context of
the Processing of Personal Data carried out by Yuno, including, but not limited to,
the GDPR, and the Personal Data Protection Laws of Brazil (LGPD) and Argentina
(PDPA).
e) “Yuno Group” or “Yuno”: refers to all companies that are part of the Yuno economic
group, including Yuno Intermediação de Serviços Ltda., Yuno Colombia SAS, Yuno
Tecnologías S.A.P.I. de C.V, Yuno Payments LLC, and Yuno Payments Limited.
2. HOW DOES YUNO PROCESS PERSONAL DATA?
In general, Yuno may collect the following Personal Data from Data Subjects for the
provision of services offered and the performance of its business activities:
• First and last name;
• Identification numbers;
• Address;
• Country of residence;
• Nationality;
• Marital status;
• Date of birth;
• Date of entry;
• Gender;
• Cell phone number;
• Corporate or personal email;
• Banking/financial information;
• Transactional information;
• Participation in compensation
funds.
The collected personal data may be used for, among others, the following purposes:
• Collect Personal Data and incorporate it into Yuno's database.
• Facilitate transactional flow between payment process actors and assist in
processing payment transactions.
• Provide services and carry out contracted activities with Yuno.
• Authenticate data to validate, mitigate, and provide protection in cases of identity
theft or fraud.
• Send promotional messages and communications.
• Develop new products or services.
• Collect, maintain, manage, and use received information to establish customer
or supplier relationships.
• Carry out operations and management related to invoice generation and
payment, certificate issuance, and accounting.
• Enter into, execute, and manage business proposals and contracts related to the
provided services.
• Use the data for internal or commercial administrative purposes, such as
preparing and presenting quotations, invoices, trade references, market
research, and statistical analysis.
• Study and analyze the provided information for monitoring and improving service
and customer support by Yuno.
• Fulfill legal duties and obligations.
3. DOES YUNO PERFORM INTERNATIONAL TRANSFERS OF PERSONAL DATA?
International data transfer refers to any transfer or sharing of personal data that takes
place to a foreign country. For example, the hiring of a server located in the United States
for hosting personal data can constitutes an international transfer. In this regard,
personal data processed by Yuno may be shared with other companies within the Yuno
group, ensuring the security of the information during the transfer and compliance with
the Applicable Local Legislation.
4. HOW CAN I EXERCISE MY RIGHTS AS A DATA SUBJECT?
When a data subject requests the exercise of any of their rights regarding privacy and
the protection of their Personal Data, Yuno will follow specific procedures to comply with
such rights in accordance with obligations defined in the Applicable Local Legislation.
Below are brief explanations of some rights that may be requested, depending on the
Applicable Local Legislation:
4.1. What are the Data Subject rights?
● Confirmation of the existence of processing: This right allows the Data
Subject to request and receive confirmation about the collection, storage,
sharing, or any type of processing carried out by Yuno with the Data Subject's
Personal Data.
● Access to Personal Data: This right allows the Data Subject to request and
receive a copy, in an accessible format, of the Personal Data processed by Yuno.
● Rectification of Personal Data: If the Data Subject identifies any inaccuracies
or errors in their Personal Data processed by Yuno, they may request the
rectification of such information.
● Anonymization, blocking, or deletion of Personal Data: This right allows for
the anonymization, blocking, or deletion of Personal Data from Yuno's database
when it is unnecessary, excessive, or has been processed in violation of the
Applicable Local Legislation.
● Data portability: This right allows the Data Subject to request the portability of
their Personal Data, with Yuno being required to share it with a third party
indicated by the Data Subject.
● Withdrawal of consent: The Data Subject has the right to withdraw their consent
or, if applicable, not provide it and be informed about the consequences of the
refusal, considering that Yuno may not be able to provide certain products or
services to the Data Subject in such cases.
● Review of automated decisions: The Data Subject has the right to request a
review of decisions based solely on automated processing of Personal Data and
to receive clear and adequate information about the criteria used in the decision.
● Objection to processing: The Data Subject also has the right to object to certain
purposes of the processing of Personal Data.
4.2. How should the Data Subject's request be analyzed?
Every request to exercise Data Subject rights should be sent to the email address
datospersonales@y.uno, which will analyze the Data Subject's request and promptly
review Yuno's actions in the specific case.
In some situations, Yuno may only act as a data processor for the Personal Data
processed. In such cases, you may need to directly contact the company responsible for
processing your Personal Data in order to exercise your rights.
Furthermore, as a security measure to ensure that Personal Data is not disclosed to
anyone who is not entitled to receive it, it may be necessary to request specific
information from the Data Subject to confirm their identity and ensure the effective
exercise of their rights. This is a security measure to ensure that your Personal Data is
not disclosed to anyone who is not entitled to receive it.
5. HOW LONG DOES YUNO STORE YOUR DATA?
At Yuno, Personal Data is stored only for as long as necessary to fulfill the purposes for
which it was collected, unless there is any other reason for its retention, such as
compliance with legal, regulatory, contractual obligations, among others permitted by the
Applicable Local Legislation. Yuno always conducts a technical analysis to determine
the appropriate retention period for each collected Personal Data, considering its nature,
the need for collection and its purpose, as well as any retention requirements for
compliance with obligations or the protection of rights.
6. DOES YUNO PROCESS SPECIAL CATEGORIES OF DATA OR DATA OF
CHILDREN AND ADOLESCENTS?
If Yuno processes special categories of data or data of children or adolescents, the Data
Subject will always be informed about the specific purposes for which such information
will be used. In the case of children and adolescents, in particular, Yuno will process the
Personal Data considering the best interests of the minor. In both cases, Yuno will
process the data in compliance with the Applicable Local Legislation and always based
on the best available information security measures and for the purpose of providing the
services contracted by the Data Subject or partner commercial establishment.
7. HOW TO CONTACT YUNO?
If the Data Subject believes that their personal information has been used in a manner
inconsistent with this Policy, or if they have any questions, comments, or suggestions
regarding this Policy, the Data Subject may contact Yuno through the following channel:
datospersonales@y.uno.
8. CHANGES TO THIS POLICY
This Policy may be reviewed, updated, and changed annually or at any time, at the sole
discretion of Yuno, whenever any relevant fact or event warrants its early revision.
COL: Authorization for the processing of personal data, suppliers and customers.
MEX: Comprehensive privacy notice to users and prospects.
Personal data protection policy