All Checkout.com codes
CHECKOUT.COM · RESPONSE CODE

Checkout.com
20025

Unable to locate record on file

Checkout.com saysIntegration issue
20025

Unable to locate record on file

What it means

Transaction not found

The provider could not find the payment you referenced.

What to do

Check the identifier, the environment and the account it belongs to.

Don't retry as-isWho can fix it: You, the merchant

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.