All Cielo codes
CIELO · RETURN CODE

Cielo
51

Insufficient balance/limit

Cielo saysSoft decline
51

Insufficient balance/limit

What it means

Insufficient funds

The account does not have enough balance or credit for this amount.

What to do

Offer another payment method or a lower amount. For subscriptions, retry after a few days, ideally around payday.

Worth retryingWho can fix it: The shopper
Yuno response codeINSUFFICIENT_FUNDS
Source:Cielo docs — Códigos de Retorno padrão ABECS (API E-commerce Cielo)

Other Cielo codes with the same meaning

70DM

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.