All Cielo codes
CIELO · RETURN CODE

Cielo
89

Transaction error. Cardholder should try again and contact the issuing bank if it persists.

Cielo saysSoft decline
89

Transaction error. Cardholder should try again and contact the issuing bank if it persists.

What it means

Declined by the issuer

The issuing bank refused the payment for a reason specific to the card or account.

What to do

Ask the shopper to use another method or contact their bank. A single later retry is reasonable.

Worth retryingWho can fix it: The card issuer
Yuno response codeDECLINED_BY_BANK
Source:Cielo docs — Códigos de Retorno padrão ABECS (API E-commerce Cielo)

Other Cielo codes with the same meaning

0405061258606479818283N0

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.