All Cielo codes
CIELO · RETURN CODE

Cielo
BN

Not authorized: card or account blocked.

Cielo saysHard decline
BN

Not authorized: card or account blocked.

What it means

Card blocked or closed

The card or account is restricted, blocked or closed.

What to do

Do not retry. Ask for another payment method.

Don't retry as-isWho can fix it: The card issuer

Other Cielo codes with the same meaning

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.