All Cybersource codes
CYBERSOURCE · REASON CODE

Cybersource
201

The issuing bank has questions about the request; call the processor to possibly get a verbal authorization.

Cybersource saysSoft decline
201

The issuing bank has questions about the request; call the processor to possibly get a verbal authorization.

What it means

Call for authorization

The issuer requires a voice authorization, which online checkouts cannot complete.

What to do

Treat it as a decline. Ask for another payment method or have the shopper contact their bank.

Worth retryingWho can fix it: The card issuer
Yuno response codeCALL_FOR_AUTHORIZE
Source:Cybersource docs — Reason Codes for the Simple Order API

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.