All Cybersource codes
CYBERSOURCE · REASON CODE

Cybersource
478

Strong customer authentication (SCA) is required for this transaction.

Cybersource saysSoft decline
478

Strong customer authentication (SCA) is required for this transaction.

What it means

Authentication required

The issuer will only approve this payment after 3-D Secure authentication.

What to do

Send the payment again with 3DS. In regulated markets, make sure exemptions fall back to a challenge.

Worth retryingWho can fix it: You, the merchant

Other Cybersource codes with the same meaning

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.