All dLocal codes
DLOCAL · STATUS CODE

dLocal
331

User cancelled the payment

dLocal saysSoft decline
331

User cancelled the payment

What it means

Cancelled

The payment was cancelled before it completed, usually by the shopper.

What to do

Nothing to fix. Let the shopper start again when they are ready.

Worth retryingWho can fix it: The shopper

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.