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RESPONSE CODE REFERENCE

PayU error codes

All 50 codes PayU documents, with what each one means and what to do about it.

ERRORGeneral error.UnspecifiedSoft declineAPPROVEDThe transaction was approved.ApprovedApprovedANTIFRAUD_REJECTEDThe transaction was rejected by the anti-fraud system.Suspected fraudHard declineBANK_FRAUD_REJECTEDRejected due to suspected fraud at the financial institution.Suspected fraudHard declinePAYMENT_NETWORK_REJECTEDThe financial network rejected the transaction.Declined by the issuerSoft declineENTITY_DECLINEDDeclined by the bank or financial network because of an error.Declined by the issuerSoft declineINTERNAL_PAYMENT_PROVIDER_ERRORAn error occurred in the system while trying to process the payment.Provider errorSoft declineINACTIVE_PAYMENT_PROVIDERThe payment provider was not active.Provider errorSoft declineDIGITAL_CERTIFICATE_NOT_FOUNDThe financial network reported an authentication error (digital certificate not found).Invalid credentialsIntegration issueINVALID_EXPIRATION_DATE_OR_SECURITY_CODEThe security code or expiration date was invalid.Card details don't matchSoft declineINVALID_RESPONSE_PARTIAL_APPROVALInvalid response type: the entity returned a partial approval, which the system cancels automatically.UnspecifiedSoft declineINSUFFICIENT_FUNDSThe account had insufficient funds.Insufficient fundsSoft declineCREDIT_CARD_NOT_AUTHORIZED_FOR_INTERNET_TRANSACTIONSThe credit card was not authorized for internet transactions.Not permitted for this cardholderSoft declineINVALID_TRANSACTIONThe financial network reported that the transaction was invalid.Invalid transactionIntegration issueINVALID_CARDThe card is invalid.Card details don't matchSoft declineEXPIRED_CARDThe card has expired.Expired cardHard declineRESTRICTED_CARDThe card has a restriction.Card blocked or closedHard declineCONTACT_THE_ENTITYYou should contact the bank.Refer to card issuerSoft declineREPEAT_TRANSACTIONYou must repeat the transaction.UnspecifiedSoft declineENTITY_MESSAGING_ERRORThe financial network reported a communication error with the bank.Issuer or acquirer unavailableSoft declineBANK_UNREACHABLEThe bank was not available.Issuer or acquirer unavailableSoft declineEXCEEDED_AMOUNTThe transaction exceeds the amount set by the bank.Not permitted for this cardholderSoft declineNOT_ACCEPTED_TRANSACTIONThe transaction was not accepted by the bank for some reason.Declined by the issuerSoft declineERROR_CONVERTING_TRANSACTION_AMOUNTSAn error occurred converting the amounts to the payment currency.Provider errorSoft declineEXPIRED_TRANSACTIONThe transaction timed out.Provider timed outSoft declinePENDING_TRANSACTION_REVIEWThe transaction was stopped and must be reviewed; this can happen because of security filters.Waiting for confirmationPendingPENDING_TRANSACTION_CONFIRMATIONThe transaction is subject to confirmation.Waiting for confirmationPendingPENDING_TRANSACTION_TRANSMISSIONWaiting to be transmitted to the financial network; usually applies to cash payment methods.Waiting for confirmationPendingPAYMENT_NETWORK_BAD_RESPONSEThe message returned by the financial network is inconsistent.Provider errorSoft declinePAYMENT_NETWORK_NO_CONNECTIONCould not connect to the financial network.Issuer or acquirer unavailableSoft declinePAYMENT_NETWORK_NO_RESPONSEFinancial Network did not respond.Issuer or acquirer unavailableSoft declineFIX_NOT_REQUIREDTransactions clinic: internal handling code.UnspecifiedSoft declineAUTOMATICALLY_FIXED_AND_SUCCESS_REVERSALTransactions clinic: internal handling code.UnspecifiedSoft declineAUTOMATICALLY_FIXED_AND_UNSUCCESS_REVERSALTransactions clinic: internal handling code.UnspecifiedSoft declineAUTOMATIC_FIXED_NOT_SUPPORTEDTransactions clinic: internal handling code.UnspecifiedSoft declineNOT_FIXED_FOR_ERROR_STATETransactions clinic: internal handling code.UnspecifiedSoft declineERROR_FIXING_AND_REVERSINGTransactions clinic: internal handling code.UnspecifiedSoft declineERROR_FIXING_INCOMPLETE_DATATransactions clinic: internal handling code.UnspecifiedSoft declineTHREEDS_REJECTEDThe transaction was rejected due to 3DS authentication failure.Authentication failedSoft declineBANK_ACCOUNT_ACTIVATION_ERRORAutomatic debit not allowed; the docs also list this code under the ERROR state as an internal error.Not supportedIntegration issueBANK_ACCOUNT_NOT_AUTHORIZED_FOR_AUTOMATIC_DEBITAutomatic debit not allowedNot supportedIntegration issueINVALID_AGENCY_BANK_ACCOUNTAutomatic debit not allowedNot supportedIntegration issueINVALID_BANK_ACCOUNTAutomatic debit not allowedNot supportedIntegration issueINVALID_BANKAutomatic debit not allowedNot supportedIntegration issueABANDONED_TRANSACTIONTransaction abandoned by the payerCancelledSoft declinePENDING_PAYMENT_IN_ENTITYReceipt of payment generated. Pending paymentWaiting for confirmationPendingPENDING_PAYMENT_IN_BANKReceipt of payment generated. Pending paymentWaiting for confirmationPendingPENDING_SENT_TO_FINANCIAL_ENTITYPending state; the docs list this code without a description.Waiting for confirmationPendingPENDING_AWAITING_PSE_CONFIRMATIONPending confirmation from PSEWaiting for confirmationPendingPENDING_NOTIFYING_ENTITYReceipt of payment generated. Pending paymentWaiting for confirmationPending

Source: PayU Latam docs — Response Codes and Variables

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.