All Worldpay codes
WORLDPAY · REFUSAL CODE

Worldpay
1

Refer to card issuer, or referred: call the authorization center.

Worldpay saysSoft decline
1

Refer to card issuer, or referred: call the authorization center.

What it means

Refer to card issuer

The issuer wants the cardholder to get in touch before it approves this payment.

What to do

Ask the shopper to call the number on the back of the card, then try again.

Worth retryingWho can fix it: The card issuer

Other Worldpay codes with the same meaning

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.