Worldpay Error 5: REFUSED OR Do not honor OR Declined

REFUSED OR Do not honor OR Declined — Do not honor. The issuer refused without saying why. It is the most common decline and usually hides a risk rule, a limit, or a temporary block on the card. Retry once later or through another provider, since issuers often approve the second route. If it keeps failing, ask the shopper for another card or to call their bank.

All Worldpay codes

WORLDPAY · REFUSAL CODE

Worldpay
5

REFUSED OR Do not honor OR Declined

Worldpay saysSoft decline

5

REFUSED OR Do not honor OR Declined

What it means

Do not honor

The issuer refused without saying why. It is the most common decline and usually hides a risk rule, a limit, or a temporary block on the card.

What to do

Retry once later or through another provider, since issuers often approve the second route. If it keeps failing, ask the shopper for another card or to call their bank.

Worth retryingWho can fix it: The card issuer

Yuno response codeDO_NOT_HONOR

Source:Worldpay docs — Refusal response codes (Access Worldpay)

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.

Worldpay5

What it means

What to do

Worldpay
5