All Worldpay codes
WORLDPAY · REFUSAL CODE

Worldpay
609

The request message cannot be processed for some reason. The cardholder should contact the issuer.

Worldpay saysSoft decline
609

The request message cannot be processed for some reason. The cardholder should contact the issuer.

What it means

Declined by the issuer

The issuing bank refused the payment for a reason specific to the card or account.

What to do

Ask the shopper to use another method or contact their bank. A single later retry is reasonable.

Worth retryingWho can fix it: The card issuer

Other Worldpay codes with the same meaning

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.