All Worldpay codes
WORLDPAY · REFUSAL CODE
Worldpay609
The request message cannot be processed for some reason. The cardholder should contact the issuer.
Worldpay saysSoft decline
609The request message cannot be processed for some reason. The cardholder should contact the issuer.
What it means
Declined by the issuer
The issuing bank refused the payment for a reason specific to the card or account.
What to do
Ask the shopper to use another method or contact their bank. A single later retry is reasonable.
Worth retryingWho can fix it: The card issuer
Yuno response codeDECLINED_BY_BANK
Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.