All Cielo codes
CIELO · RETURN CODE

Cielo
92

Not located by the router

Cielo saysHard decline
92

Not located by the router

What it means

Issuer not recognized

The network could not identify the bank behind this card.

What to do

Ask for another card. If it affects a whole BIN range, raise it with your provider.

Don't retry as-isWho can fix it: The card issuer
Yuno response codeINVALID_ISSUER
Source:Cielo docs — Códigos de Retorno padrão ABECS (API E-commerce Cielo)

Other Cielo codes with the same meaning

15

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.