All Cielo codes
CIELO · RETURN CODE
CieloAA
Timed out communicating with the issuing bank. Cardholder should try again.
Cielo saysSoft decline
AATimed out communicating with the issuing bank. Cardholder should try again.
What it means
Provider timed out
The provider did not answer in time. The payment may or may not have been processed.
What to do
Check the payment status before retrying, and use idempotency keys to avoid a double charge.
Worth retryingWho can fix it: The provider
Yuno response codePROVIDER_TIMEOUT
Other Cielo codes with the same meaning
Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.