All Cielo codes
CIELO · RETURN CODE

Cielo
C2

Transaction not permitted: incorrect data. Review the data entered on the payment screen.

Cielo saysSoft decline
C2

Transaction not permitted: incorrect data. Review the data entered on the payment screen.

What it means

Card details don't match

Something in the card details, such as the expiry date, name or address, does not match the issuer's records.

What to do

Ask the shopper to check and re-enter their details.

Worth retryingWho can fix it: The shopper
Yuno response codeINVALID_CARD_DATA
Source:Cielo docs — Códigos de Retorno padrão ABECS (API E-commerce Cielo)

Other Cielo codes with the same meaning

557486886PAVBMBPCFCGDFDQ

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.