All Cielo codes
CIELO · RETURN CODE
CieloGF
Transaction denied: check that the IP address sent is allowed to process the transaction.
Cielo saysSoft decline
GFTransaction denied: check that the IP address sent is allowed to process the transaction.
What it means
Declined by the provider
The provider or its risk rules stopped the payment before it reached the issuer.
What to do
Review the risk rules and the transaction in the provider's dashboard.
Don't retry as-isWho can fix it: The provider
Yuno response codeDECLINED_BY_PROVIDER
Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.