All Cybersource codes
CYBERSOURCE · REASON CODE

Cybersource
490

The aggregator or acquirer is not accepting transactions or the requested service from the merchant (e.g. denied list, missing CVV).

Cybersource saysSoft decline
490

The aggregator or acquirer is not accepting transactions or the requested service from the merchant (e.g. denied list, missing CVV).

What it means

Declined by the provider

The provider or its risk rules stopped the payment before it reached the issuer.

What to do

Review the risk rules and the transaction in the provider's dashboard.

Don't retry as-isWho can fix it: The provider

Other Cybersource codes with the same meaning

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.