All Cybersource codes
CYBERSOURCE · REASON CODE

Cybersource
491

The aggregator or acquirer is not accepting this transaction (e.g. velocity or amount limits, refused card or BIN, cross-border reject).

Cybersource saysSoft decline
491

The aggregator or acquirer is not accepting this transaction (e.g. velocity or amount limits, refused card or BIN, cross-border reject).

What it means

Declined by the provider

The provider or its risk rules stopped the payment before it reached the issuer.

What to do

Review the risk rules and the transaction in the provider's dashboard.

Don't retry as-isWho can fix it: The provider
Yuno response codeDECLINED_BY_PROVIDER
Source:Cybersource docs — Reason Codes for the Simple Order API

Other Cybersource codes with the same meaning

200222233248481490493494520700701702

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.