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REFUSAL REASON CODE REFERENCE

Adyen error codes

All 42 codes Adyen documents, with what each one means and what to do about it.

0No refusal reason. Can be returned together with an Authorised result, in which case the payment succeeded.ApprovedApproved2RefusedDeclined by the issuerSoft decline3ReferralRefer to card issuerSoft decline4Acquirer ErrorIssuer or acquirer unavailableSoft decline5Blocked CardCard blocked or closedHard decline6Expired CardExpired cardHard decline7Invalid AmountInvalid amountIntegration issue8Invalid Card NumberInvalid card numberHard decline9Issuer UnavailableIssuer or acquirer unavailableSoft decline10Not supportedNot supportedIntegration issue113D Not AuthenticatedAuthentication failedSoft decline12Not enough balanceInsufficient fundsSoft decline14Acquirer FraudSuspected fraudHard decline15CancelledCancelledSoft decline16Shopper CancelledCancelledSoft decline17Invalid PinCard details don't matchSoft decline18Pin tries exceededDeclined by the issuerSoft decline19Pin validation not possibleDeclined by the issuerSoft decline20FRAUDSuspected fraudHard decline21Not SubmittedUnspecifiedSoft decline22FRAUD-CANCELLEDSuspected fraudHard decline23Transaction Not PermittedNot permitted for this cardholderSoft decline24CVC DeclinedWrong security codeSoft decline25Restricted CardCard blocked or closedHard decline26Revocation Of AuthDeclined by the issuerSoft decline27Declined Non GenericDeclined by the issuerSoft decline28Withdrawal amount exceededNot permitted for this cardholderSoft decline29Withdrawal count exceededNot permitted for this cardholderSoft decline31Issuer Suspected FraudSuspected fraudHard decline32AVS DeclinedCard details don't matchSoft decline33Card requires online pinDeclined by the issuerSoft decline34No checking account available on CardDeclined by the issuerSoft decline35No savings account available on CardDeclined by the issuerSoft decline36Mobile pin requiredDeclined by the issuerSoft decline37Contactless fallbackCancelledSoft decline38Authentication requiredAuthentication requiredSoft decline39RReq not received from DSAuthentication failedSoft decline40Current AID is in Penalty BoxIssuer or acquirer unavailableSoft decline41CVM Required Restart PaymentUnspecifiedSoft decline423DS Authentication ErrorAuthentication failedSoft decline46Adyen blocked the transaction to avoid excessive retry penalty fees.Declined by the providerSoft decline50Token RevokedCard blocked or closedHard decline

Source: Adyen docs — Refusal reasons

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.