All Adyen codes
ADYEN · REFUSAL REASON CODE

Adyen
11

3D Not Authenticated

Adyen saysSoft decline
11

3D Not Authenticated

What it means

Authentication failed

The shopper did not pass, or did not finish, the 3-D Secure challenge.

What to do

Let the shopper try again or choose another method. Check 3DS drop-off if this happens often.

Worth retryingWho can fix it: The shopper

Other Adyen codes with the same meaning

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.